Carmen Mauthner

Carmen Mauthner is the General Manager of the Grand Hotel Kempinski Riga, a prestigious luxury hotel in Latvia. She was appointed to this position in November 2022 and has since played a significant role in enhancing the hotel's reputation within the global hospitality industry. Under her leadership, the hotel has received multiple accolades, including recognition at the World Travel Awards for being Latvia's Leading Hotel and Business Hotel in 2024.14

Background and Experience

Mauthner has over 27 years of experience in luxury hospitality, with a career that spans various roles and locations worldwide. Before her current position, she served as Hotel Manager at Palais Hansen Kempinski in Vienna and held the role of Regional Director of Operations for Kempinski Hotels.345

Education

She is an alumnus of Cornell University, which is renowned for its hospitality management program.2

Contributions and Vision

Carmen Mauthner emphasizes innovation and sustainability in hospitality. She has expressed a commitment to creating immersive experiences that celebrate local culture while maintaining high standards of service excellence.1 Her leadership style focuses on teamwork and recognizing the contributions of her staff, which she credits for the hotel's recent successes.1