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Carmen Lee
Senior Process Specialist
Carmen Lee is a dedicated banking executive with over a decade of experience in banking and customer service, complemented by more than five years of software licensing presales support in the technology industry.
She holds a Bachelor of Arts (B.A. Hons) degree focused on Business, Management, and Project from the University of Derby. Carmen also pursued Post-Graduate Diploma in Business Administration at Aventis School of Management and a Diploma in Management from the Malaysian Institute of Management (MIM).
Carmen Lee's professional journey includes roles such as Senior Process Specialist at Infosys BPM, Subject Matter Expert at Arvato, Transaction Specialist at Arvato, Service Manager at CIMB, Customer Service Officer at Standard Chartered Bank, and Bank Teller at Hong Leong Bank Berhad.
Her skill set encompasses expertise in volume software licensing, auditing, and business solutions. Carmen is known for her effective communication with stakeholders, management, and cross-functional team members. She is also a Certified Training Development Program professional, having delivered process training in Regional Operation Center-Philippines.
