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Carmen Lam
Digital Marketing Manager at AG Hair
Carmen Lam is the Director of Marketing at AG Hair, where she focuses on branding, marketing, and customer experience management. With a diverse background, she has worked across various industries, including hospitality, IT services, and real estate. Lam is known for her expertise in leveraging team diversity to enhance customer relationships and drive revenue growth.
Her professional approach emphasizes digital transformation and creating omni-channel experiences through design thinking and innovative technologies. She is committed to fact-based decision-making and utilizes the 6-D Model to derive valuable insights for marketing strategies.
Carmen has extensive international experience, having lived and worked in multiple countries such as Indonesia, the USA, Canada, Thailand, Singapore, China, Hong Kong, and Macau. She is fluent in both English and Chinese, which further aids her ability to navigate different cultural landscapes in her marketing efforts .1