Carlos del Corral

Carlos del Corral is a customer experience professional with extensive experience in leadership roles and a focus on innovation and data-driven solutions. He currently holds multiple positions:

Professional Roles

• CEO of Lumoa: Carlos is the Chief Executive Officer at Lumoa, a company specializing in customer experience solutions.14 He was appointed to this role on December 17, 2021.4

• Ambassador at ECXO: Carlos serves as an Ambassador for the European Customer Experience Organization (ECXO).2 This organization is dedicated to promoting customer-centric practices across Europe.

Background and Expertise

Carlos is known for his:

• Customer-centric approach: He is described as a customer-centric leader with a deep passion for data and innovation.1
• Technology background: Prior to his current roles, Carlos held the position of Director of Mobile Data from 2014 to 2016.2
• Entrepreneurial spirit: He co-founded Lumoa before becoming its CEO.2

Professional Activities

Carlos is actively involved in:

• Client engagement: He travels to meet with clients, as evidenced by his 2023 worldwide tour, which included visits to New York.3
• Industry networking: He is open to professional connections and catch-ups during his business travels.3

Carlos del Corral's LinkedIn username is indeed carlosdelcorral, as mentioned in the query. His diverse roles and experiences in customer experience and technology leadership make him a valuable ambassador for ECXO and a notable figure in the CX industry.