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Carla Perillo
Partner Account Manager at HERE Technologies
Professional Background
Carla Perillo has carved a remarkable niche in the field of technology and customer relations, currently serving as a Partner Account Manager at HERE Technologies. Known for her tenacious spirit and exceptional skills in relationship management, Carla plays a crucial role in fostering partnerships that enable customers, enterprises, and cities to harness the power of location effectively. HERE Technologies, a pioneer in the Open Location Platform sector, provides cutting-edge cloud-based location services that help users navigate a world increasingly driven by data. Carla's expertise in this domain allows her to significantly contribute to initiatives that assist cities in managing infrastructure, organizations in optimizing assets, and individuals in reaching their destinations safely.
Carla’s dynamic career began at Autodesk as a Partner Services Specialist, where she honed her abilities in customer support and technical service. Her journey at HERE Technologies started as a Sales Support Specialist, where she quickly demonstrated her capabilities in driving sales and enhancing customer satisfaction. With a strong commitment to excellence, she progressed to the role of Associate Account Executive, and ultimately, Partner Account Manager. In her current role, she continues to employ her extensive knowledge about location services to empower customers in achieving their strategic goals and enhancing operational efficiencies.
Education and Achievements
Carla holds a Bachelor of Arts degree in Behavioral Sciences from the prestigious University of Santo Tomas, which equips her with valuable insights into human behavior and decision-making processes. This educational foundation has undoubtedly contributed to her effective communication and interpersonal skills—a pivotal element in establishing and maintaining successful partner relationships in the tech industry.
In her formative years, Carla attended De La Salle Lipa for her high school education, where she demonstrated a keen desire to learn and excel. Her educational journey laid the groundwork for a career marked by continuous professional development and a quest for knowledge. Her background in Behavioral Sciences not only enriches her understanding of customer needs but also allows her to navigate complex negotiations and business transactions with strategic insight.
Career Progression
Carla started her professional arc as an Administrative Assistant at Colliers International Philippines, where she learned the fundamentals of business operations and support. Following this role, she took on varied positions that included that of a Shift Supervisor at Globalstride, Program Manager at Linksolutions BPO, and Call Center Manager at inCall Systems Pte Ltd. Each of these roles equipped her with diverse skills, ranging from team leadership to program management, thus preparing her for the challenges of the tech industry.
Carla's career trajectory showcases her adaptability and relentless pursuit of growth. From the early days of providing administrative support to leading teams and managing programs, she cultivated an extensive skill set that is invaluable in today’s fast-paced tech landscape.
With her experience spanning customer service, program management, and direct sales, her ascension within HERE Technologies reflects her dedication and ability to drive results. It underscores her reputation as a trusted partner and advisor, focused on providing exceptional service and innovative solutions.
Achievements
Throughout her diverse professional journey, Carla has accumulated notable achievements. At HERE Technologies, she has been instrumental in engaging new partners and enhancing service delivery, driving overall success of the organization in the competitive landscape of location-based services. Her proactive approach not only improves customer satisfaction but also fosters long-term partnerships, which are essential for sustainable growth.
Carla continuously seeks opportunities to expand her expertise and remain at the forefront of industry trends. She embraces ongoing professional development, ensuring she stays informed about the latest advancements in location technology and customer engagement strategies. By leveraging her background in Behavioral Sciences, she effectively influences decisions and initiatives tailored to her client’s unique goals.
Personal Interests
Outside of her professional commitments, Carla is passionate about learning and self-improvement. She often engages in activities that promote personal growth and encourage a deeper understanding of human interaction in various contexts. This passion for knowledge further translates into her work, where she actively seeks new challenges that push her capabilities and broaden her horizons.
In summary, Carla Perillo is a dedicated professional whose career path exemplifies growth, adaptability, and a commitment to excellence in the technology sector. With a solid educational background in Behavioral Sciences and extensive experience across various positions, she embodies the spirit of innovation at HERE Technologies, where she plays a pivotal role in transforming the way organizations and cities leverage location data. Her narrative is one of determination, profound insight into human behavior, and an unwavering dedication to empowering customers through technology.
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