Carey Medina

Carey Medina is a Senior Vice President of Channel Performance at Ipsos, a global market research company. She has extensive experience in the mystery shopping industry and has been with Ipsos for several years.13

Career Highlights

Carey began her career as a mystery shopper and has since accumulated over 15 years of global mystery shopping execution experience.1 Her career progression at Ipsos includes:

• Senior Vice President, Channel Performance (September 2020 - present)3
• Vice President, Channel Performance (October 2018 - September 2020)3

Expertise and Responsibilities

In her current role, Carey:

• Leads the Field Operations team at Ipsos1
• Develops client relationships and optimizes operations for industry-leading performance2
• Manages mystery shopping programs, with a focus on technology and oil and gas programs1
• Oversees program teams that work to optimize overall customer experience1

Professional Attributes

Carey is known for her:

• Strategic mindset and ability to drive results2
• Passion for helping others start and grow their mystery shopping careers1
• Expertise in global mystery shopping execution1

Industry Recognition

Under Carey's leadership, Ipsos has received notable recognition in the mystery shopping industry:

• Ipsos won the MSPA Americas Shoppers' Choice Award for the sixth consecutive time in 20246
• Carey has been instrumental in maintaining Ipsos' position as a leading mystery shopping provider5

Carey Medina is based in Kissimmee, FL, and continues to play a significant role in Ipsos' Channel Performance division, leveraging her extensive experience to drive the company's success in the market research and mystery shopping sectors.4