Carey is a highly qualified Principal Success Manager at Salesforce, having previously served as the Senior Customer Success Manager, Campaign Manager, and Email Marketing Manager, among other roles. Carey is a marketing specialist with profound experience in client and account management, campaign operations, consulting, and customer success. Carey has worked with some of Salesforce's most prominent Marketing Cloud clients, leveraging customer success skills to build long-lasting relationships with leadership teams, vendors, and partners. Carey's expertise lies in delivering timely and consistent solutions to key accounts while managing teams, developing workflows, documentation, and SLAs. Carey has been instrumental in implementing new processes and driving efficiencies that supported a Retail Company's 80 million monthly messages while retaining a 99.99% accuracy rate. Carey has been elected to the Campaign Operations Advisory Council twice and is a six-time Salesforce Certified All-Star Trailhead Ranger. Carey studied Business and Marketing for a Bachelor of Arts (BA) degree in Entertainment, Media Management at Columbia College Chicago.