Wayne State University

University of New Hampshire

UNH Peter T. Paul College of Business and Economics

Ray's Electric & General Contracting specializes in commercial and industrial electrical and contracting projects in New Hampshire's North Country.

Ray's Electric & General Contracting

General Manager

PropertyScout.io provides a combination of real estate and consumer data to create unique insights about US residential and commercial properties. Our customers include property insurance companies from agencies to claims departments and special investigations units, lending service providers, and investigative/legal teams.

PropertyScout.io

Founder

Turned-around then sold online homeschool curriculum AdSense and affiliate review site
•	Improved organic traffic by 100% in 12 months through SEO and blogging including video
•	Built email list to 2,000+ subscribers through organic traffic and Facebook advertising
•	Increased affiliate and advertising revenue by 50%
•	Grew social media presence on Facebook (6,500+), Twitter (13,200+), and Pinterest (3,000+)
•	Created and launched online information products using the ASK method and Product Launch Formula

www.homeschool-curriculum.org

Owner

Business Coach and Strategy Consultant. Owner of multiple service businesses with a broad background in corporate and small business environments.

EMyth

Coach

Early stage water quality monitoring instrumentation manufacturer
•	Initiated strategic direction to align to vertical markets in recreational, source, and agricultural water
•	Identified and launched campaigns to compete for government grants (SBIR, BAA, and state)
•	Implemented regular pipeline review process using SugarCRM to develop and cultivate sales funnel; responsible for strategy for business entry into Asia
•	Developed sources of supply for new product introduction while managing current manufacturing base

Spyglass Biosecurity, Inc.

Chief Operating Officer

Purchased and sold cleaning franchise while managing other businesses on East Coast
•	Successfully negotiated and closed on the purchase of a cleaning franchise business similar to earlier experience – terms were zero cash down at closing 
•	Increased customer base by 10% within six months
•	Sold franchise with turnkey leadership in place

The Maids International

Franchise Owner

Started, operated, then sold franchise business managing residential rentals and condominium associations specializing in single family, individual apartments, and smaller multi-family properties within 15 miles of Boston since 2009.
•	Grew property management company to mid-size operation (over 100 units) within one year
•	Added maintenance and condominium service lines; grew business to exceed $1,000,000 in revenue
•	Created, recruited, trained, and managed sales force including CRM implementation
•	Sold franchise to employee with turnkey leadership in place

Real Property Management Boston

Responsible for manufacturing consulting of global services provider delivering technology solutions.

Deliver results in client engagements by performing the analysis, design, and recommendation for any stage of the product development lifecycle - envisioning new solutions, market validation, business modeling, requirements definition, architecture definition, design, implementation, and support strategies.
 
•	Sold and led consulting engagement to control manufacturing defects of US based OEM using Chinese contracted manufacturers.  Physical and logical controls put in place to protect against market risks
•	research projects including voice of the customer, data analysis and customer segmentation; sold and delivered new service line addressing vendor quality concerns
•	Closed revenue transactions exceeding $370,000; reflecting sales accountability concurrent with consulting delivery responsibilities
•	Supervised and coordinated contributions and development of on-site consultants in Japan and India

Wipro Technologies

Business Architect

NextPage uses a highly involved, hands-on approach to help small business owners to realize their business goals.
•	Developed five-year business plan as CFO of a multicultural advertising and marketing firm; provided competitive analysis, market research; enhanced business process controls and implemented software and metrics to address strategic issue of utilization gaps
•	Recruited and hired core leadership team as GM/COO for Boston Lobsters (professional tennis team); drove sponsor development through implementation and utilization of SalesForce customer relationship management automated software; developed interactive and grassroots marketing campaigns to increase ticket sales; organized and conducted 7 home matches

NextPage, LLC

Principal

Started, grew, and sold residential cleaning franchise start-up operation from inception to profitability.
•	Ownership responsibility for launching start-up franchise; achieved profitability within 10 months of operation while increasing customer base to 106 repeat customers with 96% retention rate
•	Hired, trained, and motivated diverse staff and set strategic culture and vision; developed the highest quality cleaning service in the city; recognized as “Best of Boston” five times by Boston Magazine
•	Created/Executed advertising and marketing campaigns including direct mail and PPC; improvements reduced acquisition cost from $942 to $156. Transitioned PPC and SEO to marketing agency.
•	Established turnkey operation including management and sales through implementation of a business dashboard and Zoho CRM system to manage and monitor performance 
•	Sold franchise to key employee at 4.75x multiple

Account manager for $25M program.  Drove profitability of new account, daily operations for on time delivery and quality improvements.  Managed transfer and qualification of 38 products from competitors’ US located plants to Mexico including quotation, supply chain management, and production ramp.  Acted as customers’ single point of contact for all day-to-day issues (quality, delivery, materials).

Managed 3 New Product Introduction (NPI) teams to launch over 100 automotive products following APQP process.

•	P&L responsibility managing revenues of $25MM across aerospace, defense, semiconductor testing and energy controls businesses; grew revenues of key account by 400% to $4MM per month 
•	Successfully turned around high-risk international account;  achieved profitability and generated follow-on business by resolving on-time delivery and quality issues
•	Profit and loss responsibility for recovery of complex automotive account (4 divisions/6 plants).  Managed group of over 80 indirect labor and 320 direct labor employees.
•	Set the strategic vision for new product introduction, created and implemented methodology to comply with APQP requirements at plants in Michigan, Hungary, and Mexico, led rollout and execution which was subsequently used by 5 different accounts 
•	Oversight for transfer of operations from U.S. to Mexico; created and completed 27 product transfers and 6 launches in Hungary, responding to strategic business imperatives

Jabil

Business Unit Manager

•	Led and developed cross-functional multinational teams of business users and software developers 
•	Managed a $2.1MM front office automation system project; achieved deadlines and “go-live” implementation ahead of schedule and 25% under budget, served 330 users and 26 global branches
•	Pioneered information technology support and training rollout for pan-European Kelly branches; implemented first of its kind supplier management extranet software application in Western Europe

Kelly Services

International IT Project Manager

Supervised maritime operations (law enforcement, aids to navigation, search and rescue)

Caleb Page