Caitlyn Phillips

Caitlyn Phillips is an experienced product, strategy, and customer experience (CX) leader currently working at Havas.1 Her LinkedIn username is caitofspades.3

Professional Experience

Caitlyn has held several leadership positions throughout her career:

Current Role:

• CX Strategy at Havas1

Previous Roles:

• Chief Growth Officer at comedia (February 2023 - Present)1
• Partner, Head of Product and Experience at Prophet (July 2021 - December 2022)1
• Head of Customer Experience (NY + ATL) at Wunderman Thompson (January 2020 - July 2021)1
• Product Strategy and UX Lead roles at Amazon Web Services (AWS) for QuickSight and AWS Marketing (September 2018 - January 2020)1

Skills and Expertise

Caitlyn is known for:

• Developing cross-functional teams in complex growth environments2
• Strategic thinking and translating business opportunities into CX visions1
• Building and scaling product creation and innovation skills1
• Advising C-suite and senior-level stakeholders on product and innovation1
• Leading commercial effectiveness and firm-building initiatives1

Professional Memberships

Caitlyn is a member of Chief, a private network designed for powerful women executives to strengthen their leadership and influence.1

Interests

She has expressed interest in UX for an aging population, exploring ways to help older adults through small changes in user experience design.3

Caitlyn Phillips is a seasoned professional with a diverse background in product management, customer experience, and strategic leadership across various industries and company types, including agencies, consulting firms, and tech giants like Amazon.