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Caitlin Moon
Director of Account Managers at CGI Communications
Caitlin Moon is an experienced professional providing search engine optimization (SEO), website, social media, and review management services to independent main-street businesses in various sectors like health care, contractors, real estate, insurance, and other professional services.
With a strong client base of over 200 clients, Caitlin has an impressive 94% annual client retention rate, demonstrating her ability to deliver quality services and build lasting relationships.
She conducts quarterly teleconferences with each client to showcase progress made and to collaboratively identify areas for improvement, ensuring transparency and client satisfaction.
In addition to her client-focused work, Caitlin serves as an advertising and marketing consultant for businesses spanning the United States and Canada, evaluating advertising strategies across digital platforms like Google AdWords, social media, and traditional advertising media to optimize return on investment.
Caitlin Moon pursued her education in Performance Art & Communications at St. Lawrence University and undertook studies at The Frederick Gunn School, honing her skills and expertise in communications and marketing.
With a rich professional background, Caitlin has held key roles at CGI Communications, including Director of Account Managers, Account Manager, Account Executive, Project Coordinator, and previously interned at Styles Bridges & Associates.
Her diverse experience and leadership positions at CGI have equipped her with a comprehensive understanding of account management, client relations, project coordination, and marketing strategies.