Caitlin Koch

Caitlin Koch is a Customer Success Specialist at Botkeeper, a company that appears to be in the artificial intelligence or automation space.1 Based on her LinkedIn profile, she is located in Houston and has over 500 connections on the platform.1

Professional Background

Caitlin's role at Botkeeper seems to be focused on customer success and support. Prior to her current position, she held the title of Growth Team Support Analyst at the same company.3 This suggests a career progression within Botkeeper, moving from a support role to a more specialized customer success position.

Education and Skills

Caitlin attended Texas Tech University, though her specific degree or field of study is not mentioned in the available information.1 Her background in customer success and support roles likely indicates strong skills in communication, problem-solving, and client relationship management.

Online Presence

Caitlin maintains a professional presence on LinkedIn under the username caitlinsmithkoch. She occasionally shares content related to her work and personal life, as evidenced by a Father's Day post from 2022.2 This suggests she uses the platform for both professional networking and personal connections.

While not directly related to her current role, it's worth noting that there is a Caitlin Koch with a background in operational logistics, specializing in air and ocean freight forwarding and US Customs Brokerage.4 However, without additional information, it's unclear if this is the same person or a different individual with the same name.