Suggestions
Caitlin Boucher
Customer Success Manager at Planet
Caitlin Boucher is a skilled professional with a background in technical process development and customer success. With a Bachelor of Arts degree in Geography and Urban Studies and a minor in GIS from The George Washington University, Caitlin has a strong foundation in process improvement and implementation.
Her career has seen her excel in roles such as Customer Success Manager at Planet, Senior Implementation Manager, and Implementation Manager at ESI Logistics, as well as a Process Engineer with a focus on Apple Maps at Apple. Additionally, she has contributed her expertise as a Contracted Employee at the National Geographic Society.
Caitlin's expertise lies in developing and enhancing processes from inception to execution, with a keen eye on continuous improvement and monitoring throughout the lifecycle. She also has a proven track record in creating exceptional client onboarding experiences and ensuring client success in Saas companies.
Beyond her professional endeavors, Caitlin is a passionate home cook with a collection of 38 cookbooks and a penchant for culinary challenges. Her recent masterpiece, a chai cheesecake with coconut sugar caramel, exemplifies her dedication to craft and creativity in the kitchen.