Juliana Goh is an accomplished design leader with over 17 years of experience in the digital and customer experience field. She is a seasoned director who always puts the customer first, with a remarkable ability to understand customer needs and deliver top-quality experiences. Juliana is a skilled stakeholder manager, and she has shown excellent communication skills both within and outside the organization. Apart from building teams and creating efficient processes, she is also an adept problem-solver, capable of assisting businesses of any size, from start-ups to large-scale corporations. She has a strong background in customer experience strategy and design thinking methodology, which makes her a valuable addition to any project.

Juliana Goh is an alumna of Curtin University of Technology, where she earned a degree in Bachelor of Arts Multimedia Design. She also studied Visual Communication - Electronic Media Design at Temasek Polytechnic. Juliana brings with her a wealth of experience from her position as a CX Business Design Consultant and Design Lead at Global Bayer, where she works on digital transformation initiatives at D'Sprint. Prior to that, she served as the Head of Global Data Experience Design CoE at Dentsu Aegis Network, Head of Design + Internal Innovation at KPMG Digital Village at KPMG Singapore, Design Partner + Adjunct Lecturer at MXRi + Nanyang Polytechnic - School of Interactive & Digital Media, among others.

Juliana's philosophy is to be an empowering leader that motivates team members and serves as a partner on the journey to success. She is known for delivering top-quality results, providing creative solutions, and meeting deadlines. She is a fun and exciting person to work with, creating a positive and lively work environment, even during peak seasons. Her extensive experience in interactive design makes her an excellent choice for businesses looking for creative solutions to tough challenges.