Praveen Nair

AVP at Accenture - Information Technology Leader, Digital Strategist, Client Partner & Business Enhancer
Bengaluru, Karnataka, India
Summary
Praveen Nair is a seasoned professional with 18 years of industry experience specializing in Delivery, Strategic Operations & Program Management, Business Transformation, Client Services & Account Management, and excelling in Digital Marketing with additional profiles across various organizations.
He is a versatile Operations and Account Management executive proficient in handling P&L responsibilities for allocated OPEX budgets in diverse industries globally, managing a workforce of 150+ employees.
Praveen is well-versed in the ITIL framework and boasts expertise in Service Design, Transition, Operation, and CSIs, with a focus on Service Level Management to enhance productivity and customer service.
An excellent team builder and consultant, he contributes significantly to operational issues and organizational development, while also being affluent in Cyber Security norms, specializing in Client Data Protection standards, risk, compliance, and Business Continuity Planning.
A proponent of Open Innovation, Praveen is actively involved in initiatives like Power BI, Robotic Process Automation, and Artificial Intelligence, leveraging his Accenture TechMaster status and skills in Value Stream Mapping, Digital and Automation initiatives, and Gen 4 operational excellence standards.
His areas of expertise include OPEX, IT Service Operations, Digital Marketing & Service Delivery, Strategic Planning & Negotiation, Program & Project Management, Vendor & Stakeholder Management, Client Services & Account Management, Open Innovation & Automation, Succession planning/Management practices, Corporate Communications, Cloud Services & Web Servers, Cyber Security, CDP, Risk and Compliance, Up-Selling, Cross-Selling & Biz Enhancement, E-commerce, Web Content & Catalog Management, and Technical Services & Resource Planning.
Praveen Nair pursued his education in Engineering at LBS Engineering College, further specializing in ITIL and Operations Management at APMG International, and earning a Diploma in CAD from CADD Center.
With a strong background as the Strategic Planning and Programs Lead at Accenture, and previous roles such as Operations Delivery Manager, Global Service Level Manager at Accenture, Team Head at Investis, and experience at FCI Technology Services, Praveen has honed his skills and expertise across various facets of the industry.