Jason Austin is a highly skilled customer service professional with ample experience handling and resolving customer issues in fast-paced call center environments. With expertise in retail, sales, customer satisfaction, and contact centers, he is skilled at using advanced software tools such as Zendesk and Salesforce.com to ensure timely, accurate, and effective support. At Shoes For Crews, he excelled at providing exceptional customer service, earning him a promotion to Customer Service Supervisor. He is further familiar with IT help desk operations, having worked as an IT Help Desk Analyst at Shoes for Crews. Jason is a former US Navy Yeoman and has studied Business/Office Automation/Technology/Data Entry at the Universal Technical Institute in Orlando.