Adam D Tilley is a seasoned IT professional with nearly 15 years of experience, including over 7 years in various leadership positions. He holds a Bachelor's degree in English Language and Literature and a Master's degree in Information Systems Management from Kennesaw State University. With a passion for serving others, Adam excels in emotional intelligence, problem-solving, process improvement, customer service, technical troubleshooting, and project management. His leadership style is based on compassion and fairness, which creates loyal and effective teams focused on delivering measurable results. Adam has worked in various roles at Kennesaw State University, including Manager, Technical Support Services, Campus Labs Manager, Campus Trainer, and Technology Support Specialist. Currently, he serves as a Product Support Supervisor at The Home Depot.