Mark O'Loughlin is an experienced National Delivery Manager, with a demonstrated history of delivering successful customer projects and driving business growth. With a background in instrument mechanics and over three decades of experience in the IT industry, Mark brings a unique perspective to his work. He prioritizes people and customer engagement, applying technology solutions to meet human requirements.

Throughout his career, Mark has worked in various roles, including project management, staff management, general negotiation, strategy, and business process improvement. He currently oversees the delivery and success of projects, managing and supporting the team throughout each project, implementing people processes, and building relationships with customers to ensure a positive experience.

Mark's specialties include customer and team relationship building, strategic business improvements, service delivery and account management, interpreter of business issues, and converting those into technology solutions. He is also proficient at applying Simon Sinek's "Start with Why" methodology to facilitate internal differences and resolve client challenges.

Mark's background includes a degree from St Johns College in Whyalla and a Grad Certificate in Business Management from The Australian National University. He has worked with various organizations, including Think180 Pty Ltd, SRA Information Technology, National Pharmacies, and Blue Crystal Solutions.