Rebecca Jaynes

Rebecca Jaynes is an accomplished Director of Professional Services with 17 years of experience managing and supporting custom and off-the-shelf software implementation initiatives. With a degree in Marketing from Alvernia University and Masters in Public Relations from University of Tennessee-Knoxville, Jaynes has developed a winning blend of business expertise and client relationship management skills. Formerly the Senior Solutions Architect at Commissions Inc. (CINC) and Senior Manager at Accenture, Jaynes has extensive experience in professional services, revenue growth, team leadership, and procurement. In her most recent role as Practice Director at Zuora, she oversaw 35-40 concurrent projects, implementing customers and sustaining up to $4M in services bookings from new business, as well as $1M in services from renewals/upsells annually. She has a successful track record of partnering with enterprise clients to drive the adoption of groundbreaking software applications and SaaS platforms, and excels in building account management strategies while advising clients on the advantages of a wide range of products and services.