Jessica Bianco is a seasoned Business Systems Analyst with over 15 years of experience in healthcare administration and system implementations. She has a strong background in writing and interpreting business and functional requirements, coupled with expert knowledge of HMO, POS, PPO, Medicare PFFS, Medicare Advantage, and Medicaid products. Her professional skills include solution design, software development life cycles, organizational change, training, and leadership. Jessica is an expert in change management, change control, process management, implementation, and performance metrics. She has a thorough understanding of Medicare and Medicaid regulations, HEDIS, HIPAA compliance, and SOX requirements for day to day operations. With excellent communication and analytical skills, Jessica is adept at managing multiple projects simultaneously.