Centro Universitário Celso Lisboa

Let's navigate the world of observability together

São Paulo, São Paulo, Brazil

No papel de Sales Specialist de AppDynamics na Cisco, meu objetivo principal é auxiliar empresas a otimizar a performance de suas aplicações, assegurando uma experiência de usuário de alta qualidade e proporcionando uma visibilidade abrangente de seus ambientes digitais. Trabalhando em estreita colaboração com parceiros e equipes internas, busco oferecer soluções de observabilidade avançadas que atendam às necessidades específicas de cada cliente, garantindo que obtenham o máximo valor do que o AppDynamics tem a oferecer.
            

    
    

    
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Cisco

AppDynamics - Sales Specialist

As an Enterprise Account Executive since February 2022, I oversee a broad portfolio of customers in sectors like Financial Services, Telecommunications, Energy & Utilities, and Oil & Gas in Brazil. After my territory restructuring in December 2021, I became the primary Account Executive for these enterprises, closing two deals exceeding US$ 1M each within the first six months.

Currently, I'm the Territory Manager for Rio de Janeiro and parts of Minas Gerais, reporting to the Vice President of LATAM. Managing enterprise accounts from various industries with an annual target exceeding US$ 1M, I consistently surpass my performance goals, a testament to my sales acumen.

Two of my projects have been recognized in the top five most impactful in the region, demonstrating my capacity to drive significant value. My role includes understanding customer needs, aligning resources aptly, and enabling clients to optimally use Elastic services.

A crucial part of my strategy involves building strategic partnerships that drive business growth and extend our installed base. Internally, I maintain strong relationships within Elastic, liaising with Consulting, Engineering, Sales Support, and fellow Account Executives.

My technical background, combined with my grasp of sales best practices, helps me engage at all levels within an organization, ensuring alignment between technical teams and top-tier executives. In addition to my core responsibilities, I serve as a key spokesperson for Elastic in Brazil, presenting at webinars, events, and various industry conferences.
            

    
    

    
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Elastic

Enterprise Account Executive

As a seasoned Pre-Sales professional at Elastic, I specialize in translating customer business needs, particularly data-driven use cases, into effective solutions. I manage all Public Sector accounts in Brazil and Enterprise Accounts spanning various industries and segments, from large banking and telecom firms to federal government institutions, public enterprises, states, and cities.

In my role as a Solutions Architect, I work closely with the Go-To-Market team, including Sales, Marketing, Customer Success, and Consulting. My responsibility is to bridge all fronts, from discovery to post-sales activities, driving customer success at every stage.

Since my joining, Elastic has consistently grown quarter-over-quarter, delivering top-tier solutions in three critical areas for every company: Enterprise Search, Observability, and Security. Part of my work involves equipping our partners with a deep understanding of Elastic's solutions and helping our customers maximize their benefits.

Whether it's SaaS, Hybrid, or Self-Managed deployments, our customers are presented with a variety of options. My goal is to ensure that we provide the right guidance on selecting the best fit, considering both technical and non-technical requirements. This includes aspects such as timelines, compliance, regulations, security, budget, and any other factors that matter to our customers.
            

    
    

    
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Senior Solutions Architect

As the Pre-Sales Lead for the LATAM region and Enterprise Architect at WSO2, I spearhead integration projects using API Management deployments across platforms from traditional VM datacenters to Openshift clusters. My primary goal is securing and appropriately exposing these assets within multi-cloud (AWS, GCP, Azure, IBM Cloud) and multi-platform environments (Kubernetes, Rancher, Openshift, VMs).

My expertise in Customer Identity and Access Management has been pivotal for major organizations across industries such as banking, automotive, insurance, and entertainment in Latin America.

My contributions as a Pre-Sales Consultant have fostered WSO2's exponential growth in LATAM over the past three years. This role often extends to account management, particularly with large organizations.

In a region where English proficiency can be scarce, I offer flexible services, training, and support to customers, ensuring the premium quality of our subscriptions. I have overseen numerous hands-on Proof of Concepts and demos, embodying our commitment to delivering practical results.
            

    
    

    
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WSO2

Enterprise Solutions Architect  -  Pre Sales

At WSO2 I am part of the Global Solutions Architecture team working as a technical sales (pre sales) and providing in deep consultancy to WSO2 customers. Main focus are API Management, Identity Management and Integration platforms. I am the technical owner assigned to several customers in Brazil (banks, government institutions, insurance companies and automotive industries as well as startups).

Senior Lead Solutions Engineering

Cloud Solutions Architect.
Provide cost effective, scalable and fast application designs using Cloud services. I am currently engaged on projects for Hybrid Mobile applications ( Ionic 3/Cordova ) leveraging implementation of AWS Mobile Hub. Architecting DevOps Solutions that integrates Git, Slack, JIRA, AWS Cloud Watch, AWS Opswork and other tools; Designing Serverless applications using AWS API Gateway, Lambda and  AWS RDS or DynamoDB.

DevThinkers Soluções em Tecnologia

Cloud Solutions Architect

Design of infrastructures including servers, storage, workstations, middleware, non-application and software that support the applications and business processes required by the client. Evaluation and selection of the software and hardware components of the infrastructure. Modeling, simulation, and testing to validate the designs and selected products. Responsible for performance, availability and scalability of the infrastructure.

IT Architect

Solutions Architect / DevOps Specialist
Responsible for provide technical leadership on infrastructure design, security and troubleshooting. Expert in middleware applications such as Web Servers, Application Servers (Java and .Net) running on different platforms (linux - RedHat, SUSE, zLinux and Windows).
For about 4 years I have also played a role of Security and Compliance Coordinator, creating, managing and ensuring security, compliance and enterprise architecture standards. During this time I reported to higher management chains like Delivery Project Executives and 2nd and 3rd line managers.
Designed and Developed several DevOps tools that saved over US$ 2M in 5 years for IBM GTS by automating procedures (security, compliance, deployment, troubleshooting and others) for their customers (panasonic, IBM intranets, NiSource, Ameriprise, American Express and other). 
            

    
    

    
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Senior IT Specialist

My main responsibility is to provide Tecnichal Support to our Order Management Solution - Telcordia Expediter. In this role, I support the customer, partners and Internal projects as well as pre-sales consultancy for the CALA region also engaged in some other Inventory projects with our Granite product family.
As part of my job, I am also a consultant for Java EE architecture, development and infrastructure.
Work on software development initiatives of diverse scope where analysis of data requires evaluation of identifiable factors.  Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.  Functional expertise, working on complex problems requiring a high level of ingenuity and creativity gained through years of practical experience.
Self initiated, work performed independently with minimal direction from manager. Providing technical leadership to less experienced professional staff;
            

    
    

    
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Telcordia Technologies

Senior Product Integrator

Customer: IBM Global Account

I assumed this position after Panasonic’s Transition ends. At this time I was coordinating IBM Global Account’s web infrastructure. The job was to manage infrastructure servers and keep them compliant with IBM policies (architecture changes, systems integrations, updates, patchs, security and so forth)

IT Specialist - Infrastructure Coordinator

IBM Regular (IT Specialist)
Role: Transition Specialist
Customer: Panasonic
Description
IBM Brazil was engaged to manage Panasonic web infrastructure. In this transition process I was accountable to: understand customer’s requirements, environment discovery, meetings with the customer’s project team, documenting the environment and create the Document of Understanding, training for the entire Brazilian team to support the customer 24x7. The knowledge transfer was done by web conferences, audio conferences and a face to face transfer in Saint Louis – Missouri during 2 weeks with IBM US.
            

    
    

    
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IT Specialist - Transition Specialist

IBM Regular (IT Specialist)
Role: IT Specialist – web infrastructure support
Customer: IBM Global Account
Description:
Problem & change management for: WebSphere Application Server, Portal Server and Commerce Server, load balancers, http, proxy servers, and others.
Training and follow new hires for Java EE and web infrastructure.

IT Specialist - Web Infrastructure Support

We were a team of consultants that were engaged in every architecture or infrastructure problem and support for applications, products like application and portal servers, integrations, and a variety of most hard projects of the company and their customers

BRQ Soluções em informática

Java EE Consultant - Architect

BrasilTelecom launched their cell phones in 2004 and to do it, they created and updated lots of information systems to cover all areas involved on it and to be compliant with Brazil’s telecommunications agency. All of these systems were integrated and DBA was responsible to develop the core of those systems. The numbering project was integrated with CRM, SAP, and a variety of other servers. It was designed to be highly available because of this critical integration with everything in the cell phone selling process
            

    
    

    
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Java EE Architect

Customer: Embratel (<a href="http://www.embratel.com.br">www.embratel.com.br</a>)

João Emilio

João Emilio