Charles Cornwell is a noteworthy Senior Performance Management consultant with a successful track record of helping organizations efficiently utilize Experience Management Solutions to secure superior results. With experience as Employee Experience General Manager for SMG, National Employee Research Practice Leader for Towers Watson, and Senior EX Consultant for The Gallup Organization, Cornwell has established an extensive background in this field. His education includes a Master of Science Degree in Statistics, a cum laude graduate in Operations Research, and training in IO Psychology. Additionally, he is a published author and winner of American Statistical Association Contributed Papers. As a frequent speaker for IQPC, SHRM, and The Conference Board, Cornwell is a respected member of the American Marketing Association and Society of Human Resource Management. His experience is backed by his affiliations as he held positions such as Vice President and General Manager of the Employee Experience Practice at SMG - Service Management Group, Director Experience Management at Market Force Information, Senior Director CX/EX Services at MaritzCX, and Vice President of Marketing Analysts LLC, HR Consulting Services at Savitz Research Solutions, and National Employee Research Practice Leader at Kantar TNS.