Jeff Weaver is an experienced Systems and Business Analyst with over 8 years of experience. He holds a Bachelor of Science in Business Administration from DeVry University. Jeff has worked in different capacities, including his current position as a Manager at State Auto Insurance, where he provides top-notch customer service to clients. Jeff has extensive experience working with Quality Center, MS Office Suite, VersionOne, Guidewire PolicyCenter, Guidewire Billing Center, SQL, XML, and Agile - Scrum, Agile - Kanban, and Waterfall Software Development Models. He is proficient in Business Process Modeling Notation (BPMN) and Joint Application Development Facilitation (JAD sessions). Previously, Jeff has worked as a Solutions Analyst at State Auto Insurance, Business Systems Analyst Advanced at EDS, Business Analyst / Business Lead at JPMorgan Chase, Operations Technician at Qwest Communications, and Customer Service Manager at Calltech Communications. Jeff's demonstrated expertise in systems analysis, business analysis, customer service, and management make him a valuable asset to any organization.