Aaron Nye is an accomplished customer service professional with over 18 years of experience managing call centers and small account management teams. With a background in SAAS client services and customer care, he has handled everything from on-boarding to retention and everything in between. Aaron holds a Bachelor's degree in Labor and Industrial Relations from Penn State University. He has an impressive track record working for organizations such as Connect America where he served as SVP of Operations and Co-Head of Sales, and 1&1 Internet where he held various senior roles including Director of Customer Care, Director of Customer Relations, and US/UK Sales Campaign Manager. Aaron has also worked as an Account Executive at Business Wire, a Berkshire Hathaway Company.