Alexander Ryabenkov is a skilled business consultant with a specialization in CRM operations, particularly in the FMCG and Telco industries. Ryabenkov has extensive experience in deploying SAP CRM systems, integrating them with SAP ERP, and managing Hand-Held Sales, Marketing, and Customer Service operations. His past roles include serving as a consultant at Accenture, a LAN administrator at Proflex Ltd., and a SAP SD/MM and Integration Consultant at Sony Electronics. Ryabenkov holds a Master's degree in CRM systems from State University - Higher School of Economics and has pursued postgraduate studies in Information Technology at Rossijskij Gosudarstvennyj Tekhnologicheskiy Universitet im. K.E.Ciolkovskogo - MATI. His goals are to excel in professional management and strategic consulting, build strong IT management and project management skills, and stay up-to-date with the latest CRM solutions, particularly SAP and Oracle.