Rachid Benyahya

Rachid Benyahya is a highly experienced professional with a diverse background in customer service and operations management. With 14 years of experience in customer service in shared service centers, Rachid is a veteran in the industry. Furthermore, he brings to the table nine years of experience in operations management, with remote management experience in Prague, Casablanca, Mauritius, Madagascar, and Cairo.

Rachid's academic background is equally impressive. He studied Civil Engineering, Design, and Building at Lycée al Laymoune, Rabat, and went on to study Mathematics at the Faculty of Sciences and Technology, Fes. Rachid also studied One-Year Preparatory Course for Foreign Student at Charles University of Prague and Structural and Transportation Engineering at Czech Technical University.

Rachid's professional experience is extensive and includes leadership roles in various organizations. He was a Remote Delivery Manager, Production Unit Leader, Internal Auditor, and Team Leader at BlueLink International CZ. Additionally, Rachid has held various positions at Team Trackers, a.s., including Shift Supervisor, Coordinator Customer Service, and Coordinator Professional.

Besides his professional experience, Rachid has experience in building construction, having worked as a Building Technician at KONSTRUKTIS, a.s.

Overall, Rachid's diverse experience, academic background, and leadership roles in various organizations make him an outstanding professional in the customer service and operations management industry.