Jessica Chen is a customer-centric Talent Acquisition professional with an extensive background in recruitment, career development, and stakeholder management. Currently, she is the Head of G&A & Marketing Talent Acquisition at Medallia, a leading SaaS platform that captures experience signals from customers to provide predictive insights that drive action and business results. With over 1000 employees and 15 offices worldwide, Medallia powers some of the largest and most customer-centric brands such as Airbnb, Paypal, and Delta Airlines.

Jessica Chen's expertise in networking and bringing together individuals, clients, and companies is apparent in her role as Co-Founder of Boobs4Food, a non-profit organization that addresses the extreme need of food in local communities, and her past positions at Ajilon Finance, JCrew, and CVPartners. Jessica is passionate about building an exceptional team, developing careers, and offering value-add solutions for businesses.