Katie Martinez is a skilled marketer, communicator, and customer experience expert with an impressive background in public relations strategy and execution, media relations, content generation, project management, and branding. Graduating from DePaul University with a degree in public communications, she has worked for a variety of companies including Allbound, BIG YAM, Elevation B2B Marketing, and Lewis Roca Rothgerber LLP. In her most recent role as Director of Customer Experience at Allbound, Katie uses her expertise to manage and support customer success teams while providing top-notch service to clients. With a passion for making customers happy and seeking out new opportunities, Katie's career has been anything but boring. A video dabbler, systems support connoisseur, and AP style enthusiast, she is always looking for new ways to enhance her skills and bring value to her work.