Sarah Mayo is an accomplished operations and customer service professional with a drive to enhance efficiency and improve client experience. A Bachelor's degree in Film and Television Studies from the University of Vermont and experience working at companies like Hulu and SyncOnSet Technologies have shaped her as a customer-centric industry leader. She has also completed her education at The Madeira School. Her extensive backgrounds as Director of Customer Operations at Honeybee Health, Head of Customer Success, Escalation Engineer, and Customer Support Advocate at Hulu, Account Manager at Above the Fold, and Shift Supervisor at Starbucks have equipped her with strategies for customer satisfaction, and her expertise in analyzing and creating process work-flows have made her a valuable asset to any organization. Sarah also expanded her professional toolkit through her internship at Close Up at the Newseum.