Kristopher Mercer is a highly experienced Global Delivery Director at TEKsystems Global Services with a passion for providing world-class Managed Workplace Services. He leads a team of skilled professionals dedicated to Dynamic Workplace Services via the Service Desk, Desktop Support & Engineering, Hardware Depot & Configuration Center, and ServiceNow Implementation / Administration. Mercer's expertise expands across customer-focused solutions that deliver 24x7x365 support via phone, email, chat, and web tickets. He studied at Rogers High School and earned his Bachelor Of Science degree from the University Of Phoenix.

Moreover, Mercer has a history of professional achievements, including former Delivery Manager, Program Manager, and CompTIA A+ / CompTIA Net+ Instructor at the Business Computer Training Institute (BCTI). Additionally, he owned Extreme Computer Services (ECS) and was a U.S. Marine at the United States Marine Corps. Mercer's services are delivered from TEKsystems' US-based and Manila solution centers, as well as customer locations worldwide.