Malcolm C. is a Radiance Coach with a wealth of experience helping clients improve employee satisfaction and productivity in the workplace. With over 15 years of experience in project management across various functions, including human resources, corporate communications, event management, sales, and business development, Malcolm specializes in online marketing of hospitality and tourism products across Asia-Pacific. His core areas of focus include cross-cultural competency, women's empowerment and leadership, marginalized community and LGBTQ workplace issues, mental health awareness and wellness, holistic working environments for people with special needs, as well as digital transformation and technology adoption for the senior workforce. With a degree from Singapore University of Social Sciences (SUSS) and specialized training from ESSEC Business School, University of Pennsylvania, and the University of Illinois at Urbana-Champaign, Malcolm brings a wealth of experience to his role as Chief Problem Solver - Coach, Trainer, and Consultant at Solve Skills Academy. Prior to this, he served as Adjunct Lecturer at Nanyang Polytechnic, Senior Regional Manager - Brand Storytelling and Digital Marketing at Furama Hotels International, Corporate Marketing & Partnerships Manager (Asia) at Millennium Hotels and Resorts, Senior Marketing Executive at Ramen Champion Group, among others. Malcolm is also a former military intelligence scout with the Singapore Armed Forces (SAF). As a LinkedIn Open Networker (L.I.O.N.), he is always seeking to expand his network.