Erica Barczak is a seasoned software development professional with over two decades of experience in various aspects of the Software Development Life Cycle (SDLC). Her expertise spans from Business Requirements analysis, Functional Design analysis, QA testing, implementation planning, and installation. Erica's exceptional skills in supporting end business users with their daily activities, troubleshooting, data analysis, and problem resolution have helped her build an impressive reputation across both IT and business communities.

Erica studied Computer Information Systems at the College of Lake County, earning an associate's degree, and continued her higher education at Maric College, where she studied Medical Office Management. Throughout her career, Erica has held various positions, including Director of Software Engineering at Optum, where she currently serves, Senior Manager of Software Engineering at Optum, Manager of Application Development at Catamaran, and Systems Analyst Lead at Catalyst Rx.

In each of her roles, Erica has demonstrated remarkable capabilities, from leading teams and allocating resources to designing and documenting functional systems to analyzing data and reporting. Erica's extraordinary skills in effort estimation for project planning, requirements elicitation and documentation, and root-cause analysis and trouble-shooting are highly sought after in the software development industry.