Kapil Bhatia, the Segment Head at Tata Consultancy Services, is a global IT services and consulting expert with over 22 years of experience. He has lived and worked in various regions such as the US, UK & Europe, India, APAC, LATAM, and Middle-East & Africa, which has given him a strong understanding of multiple industry verticals and regional markets' patterns and trends.

As a Segment Head at TCS, Kapil is accountable for customer relationships, sales & operations (P&L), and driving business and technology transformation. He focuses on delivering large-scale and complex global business transformation programs using agile methods, DevOps, cloud-based transformations, automation, and AiOps.

Kapil's extensive experience includes operations management (sales, solutioning, execution) at CXO layers, application change plans, architecting, executing, and successfully delivering strategic programs, guiding companies in realizing objectives from their sourcing strategies, and developing consulting-product vendor partnerships.

Kapil is also an expert in outsourcing large and strategic programs, services sales & business development for greenfield operations, new customer acquisition, delivery of complex business change & consulting programs, executive client relationship management, contract management, and business negotiation. He is a team player and servant leader at heart and has successfully driven and led high-performance teams to deliver high-quality results.

In terms of education, Kapil studied B.E., Mechanical Engineering at Visvesvaraya Technological University, MBA, Operations & Information Technology at Indian Institute of Technology, Delhi, and at Delhi Public School - R. K. Puram.