David Cole is an experienced leader and Service Management expert with over a decade of professional experience. He studied Electronic Imaging at Northern Michigan University after completing his diploma from Menominee High School. His experience includes working as the VP and Service Desk Manager at Eastern Bank, President of the Board Of Directors at HDI Local Chapters, and a Senior Communications Coordinator at Boston University School of Management. David Cole is also an HDI New England's former President, and he served as a Network Administrator II, Service Desk Manager, Assistant Director, Operations, and Manager at Boston University School of Management. Additionally, he has experience working for McDonald's Corporation, Internet Bagel Cafe, and American Family Insurance.