Laura Hancock is an accomplished professional with a rich background in Operational Excellence. She is currently holding the position of VP Operational Excellence at WellPoint, the one of the largest health benefits companies in the United States. In her current role, Laura is responsible for leading and coordinating the efforts for operational excellence and process improvement activities within the organization. Prior to joining WellPoint, Laura served as the Director of Operational Excellence at Dynegy, a leading energy company, where she oversaw the development and implementation of the company-wide process improvement initiatives. Laura is a strategic leader with a track record of delivering impactful results, and her expertise includes lean methodologies, process improvement, project management, and change management. With her exceptional leadership skills and experience, Laura has made significant contributions to the success of the organizations she has been a part of. Her dedication and passion for operational excellence are evident in everything she does.