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Byron Mazire
AI SME @ Gong
Byron Mazire is a Senior Customer Success Product Lead at Gong, a revenue intelligence platform company.4 He has been in this role since early 2020, where he is responsible for Go-To-Market (G2M) readiness.4
Byron's career at Gong has progressed through various customer success roles:
- He started as a Customer Success Manager for the commercial sector.2
- He was then promoted to Senior Customer Success Manager, handling both commercial and EMEA (Europe, Middle East, and Africa) accounts.2
- Currently, he holds the position of Senior Customer Success Product Lead.4
Prior to his current role, Byron was recognized as an "all-star Commercial CSM" (Customer Success Manager) at Gong.1 This suggests that he excelled in his previous positions within the company, leading to his promotion to a more strategic role.
Byron's educational background includes studying at the University of California, Berkeley.3 He is currently based in Los Angeles and has over 500 connections on LinkedIn.3
As a Senior Customer Success Product Lead, Byron likely plays a crucial role in bridging the gap between Gong's product development and customer needs, ensuring that the company's offerings align with market demands and customer expectations.