Johnson & Wales University

Skyview High School

Teller at Great Western Bank

GWB had merged with FIB in May 2023! I was promoted to Personal Banker with GWB a few years before the merge. With the merge, my title changed to Financial Services Representative I. I am working toward becoming an FSR II.

First Interstate

Financial Services Representative I

Cash handling experience. Worked teller window as well as drive-thru window in tandem. Promoted credit cards, checking and savings accounts. Helped out at other branches when short-staffed. Became a notary.

Great Western Bank (purchased by First Interstate Bank)

Teller

Call patients in regards to their medical supplies deliveries. Call insurance agencies in regards to ordering supplies for patients. Data entry. High volume call.

Physicians Choice Medical

Case Worker

Processed customer transactions involving cash, casino chips and TITO tickets. Processed cash advances on credit cards. Replenished chips in accordance with requests from pit bosses. Calculated change for currency, chips, vouchers and checks. Responsible for 				  large amount of money in register. Maintains two 	cashier windows, employee transactions and customer transactions at once, to maintain good customer service. Oversaw two to three other cashiers to help them balance at end of night. Empty and fill cash kiosks on a 				  daily basis. Replenish cashiers drawers when they are low. Help supervisors with any needs they may have throughout shifts.

Mardi Gras Casino

Main Banker

Processed customer transactions involving cash, casino chips and TITO tickets. Processed cash advances on credit cards. Replenished chips in accordance with requests from pit bosses. Calculated change for currency, chips, vouchers and checks. Responsible for large amount of money in register.

Lady Luck Casino Black Hawk

Guest Service Representative

Excelled in exceeding daily credit card application goals. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Processed and issued money orders for customers. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service. Recommended, selected and helped locate merchandise based on customer needs and desires. Processed returns and exchanges.

Wal Mart

Cashier

Documented and indexed county records from home and sometimes on-site. Made sure each line and document was correctly inputted.

ImageBASE LLC

Data Enter Indexer and Processor

Managed and supervised late night restaurant for the casino. Worked with one to two other servers, sometimes worked alone. Duties: hostess, server, trainer, food runner, busser, poker to-go runner, cashier.

The Lodge Casino

Lead Server

Processed guest payments for room charges, food and beverage charges and phone charges. Greeted and registered guests and issued room keys. Recommended top dining and entertainment options for guests in the olden area. Balanced all rebates and miscellaneous charges. Answered telephone calls within 3 rings, using correct salutations and telephone etiquette. Delivered requested items to guests’ rooms. Processed credit card transactions during the checkout process. Served as public relations representative for the hotel. Greeted all guests in a courteous and professional manner. Fostered strong working relationships with all hotel departments. Contacted engineering and housekeeping when guests need rooms cleaned or there are issues with rooms that need fixed.

Denver West Marriott

At your service agent

Wal-Mart

Started as a hostess. Helped pre-buss tables. Greeted and sat customers. Took orders over the phone for take-out. Became a waitress and would help greet customers. Took orders, clean area, greet customers, side-work

BryAnn Wyatt