Alpha College of Real Estate

Strome College of Business

Sales Operations Analyst at Alight Solutions

Atlanta, Georgia, United States

Alight Solutions

Sales Operations Analyst

- Coordinate and conduct home tours with current clients; identify positive aspects and potential problems of individual properties to clients- Manage open houses for listing agents; present and explain home specifications to potential buyers- Report clients’ thoughts of properties/listings to listing agents- Liaise between inspectors and home buyers during inspection process - Conduct walk-through inspections with buyers ensuring current homeowners fixed items on the home inspection addendum- Maintain current knowledge of regulations and practices- Answer general questions regarding home buying processes

Redfin

Associate Agent

Hodges-Mace, LLC

Platform Delivery Analyst

- Successfully converted leads to clients in a call center setting- Established and maintained relationships with current and previous clients/leads- Educated clients on the market and buying /selling processes- Developed comparative market analysis explaining the current market and home value to clients- Generated property lists meeting clients’ financial and physical criteria- Explained and reviewed listing and purchase contracts with clients, including purchase agreements, listing agreements, local ordinances, etc.- Collaborated with transactions coordinators ensuring smooth communication from beginning to end of purchase process- Negotiated final sales price on clients’ behalf; averaged 10% off list price for buyers and within 5% of list price for sellers- Used a CRM database system to input notes and follow up dates for current and prospective clients

Chantel Ray Real Estate Team

Realtor

- Worked at one of top 5 Bonefish stores in the nation- Provided excellent customer service with an upbeat and positive attitude in a fast paced environment- Trained new employees and upcoming servers/bartenders on proper procedure, maintaining multiple table sections, menu/drink items- Served as liaison between guests and cooks- Maintained liquor inventory and ensured correct liquor orders- Reconciled credit card and cash transactions in a high volume store- Understood and anticipated customers wants and needs

Bonefish Grill

Server

Bryan Skaggs