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Bryan Neilon
Customer Advocate, Video & Technology Translator
Bryan Neilon is a highly experienced professional known for his expertise in technology and customer service.
With a Master's degree in Media Studies from City University of New York-Brooklyn College and a Bachelor's degree in Media Production from SUNY New Paltz, Bryan has a strong educational background in media and communication.
Bryan has held various key roles in reputable organizations, including serving as Head of Client Services, US at 24i, and holding multiple positions at Brightcove such as Customer Success Director, Customer Experience Manager, and Customer Success Manager.
His career journey also includes roles at Ooyala as both a Customer Success Manager and a Technical Account Manager.
Bryan Neilon's diverse professional experience ranges from Technical Director of FastCo Studios at Fast Company to Co-founder of Web Judo Consulting.
Moreover, he has shared his knowledge as an Adjunct Lecturer at SUNY New Paltz and gained valuable insights working as a Technical Supervisor at Hearst Digital.
Bryan's dedication and skills are evident through his freelance work at Bryan Neilon Editing Services and early experience as a Lab Technician at SUNY New Paltz.
Throughout his career, Bryan Neilon has been passionate about helping individuals comprehend technology in practical ways, making him a valuable asset in the industry.