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Bruce Temkin
Human experience visionary, dynamic keynote speaker and executive advisor who helps organizations better understand and cater to human beings in ways that drive success and improve humanity
Bruce Temkin is a change architect and movement maker known for helping organizations shift towards human-centric approaches. With a keen sense of navigating ambiguity and complexity, he has advised renowned brands and tech companies, influencing the fields of Customer Experience (CX), Employee Experience (EX), and Experience Management (XM). Referred to as the 'Godfather of Customer Experience,' Temkin's expertise lies in forecasting technology-driven trends and their impact on individuals, offering clear guidance for positive change.
Temkin's background showcases a blend of engineering and human behavior studies, allowing him to delve into the intricacies of customer, employee, and executive experiences. He has played pivotal roles in global organizations and spearheaded the creation of impactful industry trends like the Internet economy, cloud computing, and digital transformation. His focus on Human Experience, Disruptive Technology, and fostering Positive Change underscores his commitment to continual learning and improving the world.