Brooke Cruz

Brooke Cruz is a highly-motivated front desk professional with a background in hospitality administration/management from Valencia College.

With a track record of success in guest relations and front office operations, Brooke has held positions at reputable establishments like Umansky Plastic Surgery, Rancho Valencia, Shutters on the Beach, and Hyatt Hotels Corporation.

Brooke is known for her proficiency in resolving guest issues, ensuring guest satisfaction, and providing organized and efficient assistance in fast-paced environments.

Her skill set includes exceptional communication skills, the ability to thrive under pressure, and outstanding time management abilities.