Penn State University

Montgomery College

Pennsville Memorial High

Practice Manager at NOLA Doc

NOLA Doc

Practice Manager

CINEAK

Executive Assistant

TK Living

Staffing Manager/Business Consultant
•	Develop client base through cold calling, network activities, and relationship management.
•	Recruit professionals to fulfill needs of clients with extreme efficiency and quality of placements.
•	Manage placed professionals while on client’s work site to ensure satisfaction of client and employee.
•	Provide high level of customer service with consultative approach.

Robert Half International

Staffing Manager

Outside Sales Representative/Patient Care Coordinator
•	Developed a corporate sales program for leading Ophthalmology practice to increase market penetration and achieve revenue goals.
•	Generated pipeline through cold calling, active social and business networking, and cultivated existing accounts to increase referrals  and drive revenue into practice. 
•	Developed and presented sales and educational presentations to new and existing clients in various professions.
•	Developed and managed a territory consisting of San Francisco, the East Bay, North Bay and Peninsula with consistent, effective contact and with excellent time management skills to increase market penetration.
•	Revenue generated through the Corporate Sales Program was on target to exceed current revenue goal for multi-million dollar practice by 25%.

Pacific Vision Institute

Patient Care Coordinator/Outside Sales

Sedation Care Coordinator	
•	Sales team lead for the most successful, private hospital dentistry practice in the nation.
•	Monthly sales quota raised by 85% due to consistently meeting and exceeding goals.  Conversion rates for patients moving forward with treatment consistently in the 90% range.
•	Coordinated complex, reconstructive OR cases of medically compromised, high-risk patients with a wide network of physicians in the Bay Area.  Physicians included dentists, endodontists, periodontists, oral surgeons and anesthesiologists.  
•	Strong relationship building.  Attended National and Greater Bay Area Dental Society and Special Care Dentistry meetings to develop positive, productive relationships with Dentists, administrators, care providers, families and patient/client networks nationally with proven ability to maintain key relationships.   
•	Excels at patient/doctor interaction; able to quickly establish and maintain a position of trust.  
•	Sales, product, and treatment plan presentations performed daily with strong emphasis on education of numerous procedures in dentistry, endodontics, periodontics, and oral surgery.
•	Participated and presented case and educational materials in National and Greater Bay Area Dental Society meetings, Special Care Dentistry meetings, and community outreach programs.
•	Provided input for marketing strategies and material that was adopted in the development of website and marketing products.
•	Maintained large call records for physicians, anesthesiologists, hospitals, patients and other contacts daily.

Blende Dental Group

Sedation Care Coordinator

Sales Office Manager
•	Coordinated sales activity for top selling, luxury condo project in New York City. Assisted sales  team throughout the sales process, established relationships with clients, and performed the initial needs assessment. 
•	Supervised sales team to successfully reach revenue goals.
•	Designed and implemented the administrative set up of the front and back office for the sales   operation.
•	Maintained multiple databases, including CRM Builder 1440 and MS Office applications.

Two Trees Management

Sales Office Manager

Patient Relations Coordinator							                                    
•	Increased physician’s hourly rate and overall revenue by an average of 15% in multi-million dollar practice.     	      
•	Initial contact for all potential and existing patients.  Built strong personal relationships and maintained consistent contact with extensive patient base.
•	Conversion rates of patients from phone call to surgery completed in the 80% range. 
•	Generated, manipulated, and negotiated fees for surgery effectively with the physician and patient which increased revenue and patient satisfaction. 
•	Ordered required products and supplies for procedures in hospital operating suites.
•	Developed and managed physician’s surgery and patient schedule in four hospitals and two offices.
•	Effectively educated patients on medical procedures, options for treatment, products, and pre and post operative care instructions.  
•	Collected, coded, and recorded all financial transactions in multiple data bases.
•	Obtained insurance authorizations and coded procedures with ICD-9 CM and CPT codes.
•	Trained under qualified licensed nurses to assist physicians in pre and post surgical patient care.
•	Assisted physicians in minor medical procedures.

Brooke Barradale