West Valley College

Executive Assistant at Sensiba San Filippo, LLP

· Independently managed the business of and provided support to the Section Executive Committee, which included meetings, sub-committee meetings, publications, programs, special projects and networking events.
· Served as an organization ambassador and ensured relevant information was fully, accurately and timely communicated to member leaders. Acted as a thought partner while being a professional resource to member leaders to help develop Section activities.
· Executed all logistics and operations for Section activities and programs, including preparing and presenting agendas, minutes, project status reports, and administrative reports for Section Executive Committees.

California Lawyers Association

Section Manager

· Managed a team of administrative staff, ensuring efficient and effective operations. Provided coaching, mentoring, and cross-functional conflict resolution support on company standards and created learning paths specific to each admin level.
· Organized schedules and calendars for multiple partners, prioritizing their commitments and tax deadlines.
· Coordinated extensive communication efforts, overseeing incoming requests, including confidential information, and promptly identifying urgent matters.
· Enhanced productivity by offering proactive feedback on operational, client, and product-related issues.
· Followed attainable project timelines and kept teams on track to complete milestones according to deadline and budget. Provided partners and managers with a report of open projects weekly.
· Efficiently administered a variety of accounting activities such as preparing invoices, reconciliation, past due follow-up, expense reports and financial spreadsheets bi-weekly.
· Assembled and delivered complex income tax returns, extensions, quarterly projections and agency response letters to high-net-worth individuals and large companies on behalf of the partners.
· Created and implemented new processes and procedures relating to client setup and tax return assembly/delivery to improve administrative support and client satisfaction.
· Successfully implemented a streamlined automated “Statement of Work” for client engagement letters, resulting in a 75% decrease in time spent preparing, approving, delivering and filing the document.

Sensiba LLP

Executive Assistant, Manager

· Responsible for enhancing client/student relationships, focusing on satisfaction and retention.
· Oversaw post-go live projects, student events, budgets and timelines, while providing valuable recommendations for process enhancements and student enrollment.

Institute for Business and Technology

Senior Account Manager

Skills: Skilled Multi-tasker · Planning & Scheduling · Communication · Organization Skills · Team Leadership · Builds Relationships · Coaching

Ida Price Middle School

Head Basketball Coach

Head Wait position was my main role, where I took the largest section and stayed after my shift to do administrative work. I was a key, which is when a server is the front of house manager. I also was a server trainer for many years and made sure excellence was achieved for every single customer!

Outback Steakhouse

Trainer and Head Wait Server

Managed diverse internal business functions including meeting preparation, billing, tax return quality control, CPE coordination, engagement letter management, extension process, and aiding the admin team.

Abbott, Stringham & Lynch

Administrative Assistant

Interviewed, trained and managed over 60 employees. Managed my own section with extreme urgency when running food and handling multiple tables.  I taught and understood the menu extensively, including the bar cocktails and spirits. Always provided above and beyond customer service, while being a team player to others.

Brittani Ogamba