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Brian Luptowski
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Professional Background
Brian Luptowski is a highly accomplished sales professional with over 20 years of extensive experience in sales, marketing, and customer service. Throughout his career, Brian has demonstrated exceptional talent in not only securing major accounts but also nurturing long-lasting relationships with clients. His strong commitment to understanding customer needs and providing critical services has significantly contributed to his success in consistently meeting and exceeding quotas. Known for his motivational and results-driven approach, Brian prides himself on the belief that strong relationships are the key to winning sales.
Brian has held several influential positions in prestigious organizations, including his current role as the Director of Corporate Sales at The Dominick. Prior to this, he served as the Director of Sales and Marketing at Shinola Hotel, where he optimized sales strategies that enhanced customer engagement and satisfaction. Brian’s expertise in handling complex sales processes at high-performing hotels, such as The Roxy Hotel and various properties under the InterContinental Hotels Group (IHG®), showcases his ability to thrive in competitive market environments. His extensive experience spans across sales management roles, where he has been instrumental in driving revenue growth and building impactful relationships with corporate clients.
Education and Achievements
Brian's educational background includes a Bachelor of Science in Aviation Technology and Operations from Western Michigan University, as well as an Associate Degree in Business Administration from Delta College. His academic pursuits have equipped him with a robust understanding of business operations and technological advancements in the aviation industry—a unique asset that complements his sales prowess.
Throughout his career, Brian's achievements are manifold, displaying a steadfast commitment to excellence in the hospitality sector. At the InterContinental Hotels Group (IHG®), where he served in various senior roles including Director of Corporate Sales and Area Sales Manager, Brian played a pivotal role in maintaining strong sales growth and developing key customer relationships that propelled the brand to new heights.
Notable Positions
In his varied roles, Brian has consistently performed above targets. As the Complex Director of Sales at the Sheraton Brooklyn New York Hotel and Aloft New York Brooklyn Hotel, he was recognized for his leadership capabilities and strategic vision in orchestrating the sales process. His journey began as a concierge at The Melrose Hotel, where he cultivated foundational skills in customer service that would underpin his future successes in sales management. Additionally, his early experiences as a Senior Sales Manager at Holiday Inn Select-San Diego and Paramount Hotel-New York City enriched his knowledge of hotel operations and customer-centric sales strategies.
Brian’s ability to adapt to evolving market conditions and consumer preferences ultimately led him to become a go-to resource for corporate clients seeking tailored solutions. He has honed a vast network of relationships and partnerships across the hospitality industry, ensuring his clients receive the highest level of service during their engagements.
Conclusion
Brian Luptowski is a seasoned sales leader who embodies the spirit of customer service excellence and relationship-building that drives success in the sales arena. His journey through various prestigious hotel properties has reinforced his reputation as an accomplished professional committed to developing innovative sales strategies. With a strong academic foundation and practical experience, Brian continues to evolve in his career while consistently making contributions that benefit the organizations he represents.
tags([
sales professional
customer service
relationship management
sales management
hospitality industry
Director of Corporate Sales
Shinola Hotel
InterContinental Hotels Group
sales and marketing
hospitality sales
aviation technology
Western Michigan University
Delta College
corporate sales
key accounts
sales growth
business administration
high-performing hotels
concierge service
customer engagement
Location
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
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