Brian Luckins

Brian Luckins is the Global Business Improvement Manager at Flight Centre Travel Group, based in South Brisbane, Queensland. He has a background in business improvement and has been involved in various significant roles within the company. His responsibilities include enhancing operational efficiencies and implementing strategies to improve customer experiences across the company's global leisure operations.234

Luckins holds a degree from Swinburne University and has been recognized for his contributions to the travel industry, particularly through partnerships with technology providers like Traveltek, which support Flight Centre's wholesale operations.123 His role is critical in driving initiatives that streamline processes and optimize service delivery within the organization.4