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Msw Brian Grogan
Helping leaders become customer obsessed
Brian Grogan is a distinguished leader in customer success, excelling in building and nurturing relationships with high-level executives and decision-makers at clients and strategic partners. With a track record of managing, retaining, and expanding business within a client portfolio generating over $50 million in annual revenue, Brian oversees accounts for the world's largest asset managers, managing a total of over $5 trillion in assets under management. He has demonstrated expertise in leading project teams to streamline daily operations and processes, as well as integrating cross-functional teams across diverse global environments to address the needs of both internal and external clients. With 12 years of hands-on experience in direct client interactions, Brian is skilled in collaborative goal-setting, establishing timelines, and ensuring timely delivery of services.