Monmouth University

The George Washington University

Director - Information Services Division at Orange County Supervisor of Elections

Working closely with the Supervisor of Elections to develop and oversee all operations of the Information Services Division. Also provides strategic direction to the organization regarding Information Services initiative and needs, and establishes security systems, policies, procedures, and protocols related to all Information Services functions.

Orange County Supervisor of Elections

Director - Information Services Division

Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions of transactions annually by merchandising thousands of attractions and activities, live entertainment, hotel rooms, and other products and services through private, membership-based programs and other direct distribution channels.

Entertainment Benefits Group

Sr IT Delivery Manager / Technical Project Manager

Skills: SDLC · Vendor Management · Software Project Management · MS Project · Project Management · Program Management · Management · Business Analysis

Adventist Health System

Information Security Senior Program Manager

•	•	Established processes and tools in QA, software development utilizing agile/scrum methodologies and tools
•	Established lean/agile procedures and tools at an enterprise level for company and all departments
•	Manage department comprised of engineers, architects, business analyst’s, quality assurance and sales engineers to establish and implement award applications in a competitive and innovative environment
•	Managed 30% of company’s workforce daily activities and managed career development as well
•	Created product roadmap for product suite as well as process roadmap for IT department and corporate level
•	Hands on Project/Product/Development/QA Manager for the creation and implementation of all products
•	Led the development of social platform utilized for B2C product, including creation of social platform, aggregation and mobilization platforms for web and mobile applications
•	Manage all aspects of conception of ideas to market deployment on time and on budget
•	Created and managed the agile transformation process as well as tool transformation for entire company
•	Mobile app created for YouTube client was the number one downloaded app in the Brazilian market

FanHero

Development/IT Director – Program Manager – QA Manager – Implementation Manager – Security Manager

Consulting company specializing in the creation and operations of Project and Product offices, Process Transformation, SW development, B2B, B2C, Security and QA. Focusing on Cloud, VM, Training, Mobile and Web based solutions using Agile, Waterfall and Kanban methodologies, TBL successfully implemented initiatives for Health Care, Non- Profit Organizations, Disney, UO, Zynga, Carnival Cruise and Hospitality. •	Acted as Scrum Master while rolling out and coaching Agile and Lean processes to team members. 
•	Implemented and integrated Version One, Jira, Trello, CA Clarity, Smartsheet and other project/portfolio management tools
•	Created and launched digital Platforms for mobilization of online communities and Ecommerce 
•	Creatively managed the content creation, management and distribution for clients
•	Created and implemented software development methodology and techniques in conjunction with Disney PMO
•	Managed team of 20 developers, engineers, administrators, audio/video engineers and 15 off shore resources
•	Created project schedule and development procedures ensuing successful completion of every milestone
•	Led daily stand ups, Scrum planning mtgs., JAD sessions, weekly updates and executive committee meetings
•	Overall responsibility for every aspect of requirements and development of mobile app for Ecommerce 
•	Implemented multiple product and portfolio processes and procedures which increased productivity
•	Created and managed PMO that fit the organization and culture while still improving workflow utilizing agile 
•	Globally launched the Four Seasons (FS) mobility product-line for all 97 hotels and resorts; reduced budget and implemented Ecommerce functionality on mobile application
•	Deployed on Amazon Web Services (Cloud Front and VPC / VPNs) to Four Seasons 97 resorts & global partners
•	Acted as security consultant for vulnerabilities relating to servers, networks, email and processes

TBL LLC

Founder – Program/Product Manager – SW Dev Manager – Operations – Process Transformation – Security

Successfully launched over 50 projects, developed 23 value creation initiatives, established 10 revenue generating policies and systems, 15 cost savings practices & countless policies and procedures. Responsible for all IT needs relating to systems and services for 2 of the 7 hospitals comprising OH. Managed multiple projects ranging from several week projects with budgets as small as 50K to large 18+ month projects where the budgets exceeded 35M.  Project types included hardware, software, financial,  regulatory, SOX, PCI compliance, PeopleSoft,  Help Desk, Cloud, VMS/SAN migration, clinical, Windows migration and more. Acted as program / product manager for multiple systems and services. Creating detailed product and services roadmaps spanning multi-year, multi-release and multiple departments and companies. Participated in the purchase and integration  of Physician Associates and Health Central Hospital into the Orlando Health Corporation

Orlando Health

Sr. Project Manager III / Product Owner / Account Manager for DR. P. Phillips and Health Central Hos

Sr Consultant for companies such as Disney World, Marriott Vacation Club, Physician Practices and Orange County Government. 

Managed pilot project for on-line concierge at the Contemporary resort. Built a strong PMO, best practices repository and upgraded the organization’s project portfolio management. Performed corporate needs assessment and created road map for several departments and business units.
- Led Business Wide initiative for PCI Remediation. Partner with IBM and App Teams to provide a smooth and seamless remediation process. Create reports (using Business Objects) and databases that improved productivity and were used for executive updates.

Independent  Contractor

SENIOR CONSULTANT in Product/Project Management and Operations 

Provided overall leadership and influence at the corporate level by effectively partnering with other strategic and tactical leadership at other studios.  Evaluating studio technology strategy and advising studio GM’s and CTO as well as worldwide global technology leadership on improvements. Implementing core 3D technologies with the studio as well as manage mission critical projects co-developed between Canada, the UK and studios in the US. Assisted with creation of policies, best practices, methodologies and work load balancing for the new business unit. Established business unit for a company that was acquired in March 2005, responsibilities included establishing processes and procedures, capacity planning, transition of equipment as well as relocation of personnel.Managed an international team responsible for supporting new technology as well as indoctrination of new company.

Electronic Arts

Development Director / Product Manager

Served as primary client interface for day-to-day communications and commitments relating to the delivery of solutions (including software and services). Responsible for effective resource management and accurate forecasting of program profit and loss. Worked closely with all internal teams to ensure program delivery was appropriate; timely and accurate. Served as the client's advocate within the company. Managed multiple external projects and client relationships concurrently. Successfully directed and executed the initiation, planning, implementation and closeout of various size projects for billing and services from initial sales contact through feature definition (concept) and deployment; including strategic account penetration via development of creative new offerings. Led a team of seasoned developers/SME with responsibilities including: developing high level & detailed level requirements, software development, QA reviews, unit and integration testing for OSS/BSS applications. Effectively managed team of Sr. Engineers, Project and Product Managers for internal and external opportunities. Responsible for all financial aspects of departmental budgets, forecasting and P&L reporting.   Responded to RFP’s; directed JAD (Joint Application Development) sessions, provided client presentations, financial reporting, and managed the developing of requirements from customer specifications. Established and maintained quality/testing requirements, quality gates, best practices, creation/execution of test cases, test environment, test data, and measurements of results. Analyzed competitive products and selling situations and communicated possible market direction to address emerging market trends and changes in the current market. Responsible for building and maintaining customer relationships. Conducted 1 on 1 feedback sessions as well as performing yearly reviews and appraisals.

Convergys

Senior Manager of Business Development/ Product Management

•	Managed product, production and development departments
•	Responsible for the product road, development and deployment of new features and functionality
•	Managed market analysis, competitor analysis and budget for department

Amnex

Director of IT

•	Directed a team of highly skilled developers in the creation of new products and enhancements of existing features and functionality
•	Performed software development, requirements creation, construction and execution of test cases as well as performing production support
•	Successfully progressed through the ranks from interning while in college through leading a technical team in the R&D department

Brian Freid - PMP, ITIL, CCMP