Brian Dail

Brian Dail is a results-driven individual with extensive service delivery experience and a strong combination of business and technical acumen.

Brian's educational background includes a Bachelor's Degree in Management Information Systems from Colorado Technical University and a Master of Business Administration (MBA) in Business Administration and Management from Jack Welch Management Institute.

He also holds certifications such as ServiceNow Certified System Administrator and ITIL Foundation Certificate from Boston University.

With a career spanning across various organizations, Brian has held key roles such as Sr Mgr, Support Account Management at ServiceNow, Enterprise Support Account Manager at ServiceNow, and Sr. Manager, Customer Success Managers at Veritas Technologies LLC.

His earlier roles include positions like Sr. Customer Success Manager at Symantec, Helpdesk Supervisor at DBM (Drake Beam Morin), NetBackup & Backup Exec Support Engineer at Veritas Software, Team Lead at Agilent, and Level II Helpdesk Supervisor at USA.NET.

Brian's expertise lies in leading all aspects of customer success, technical services, and driving product adoption & consumption.