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Brian Barwick
Head Of Client Services at Patch.com
Professional Background
Brian Barwick is a seasoned team leader whose extensive experience spans various areas of the media industry, including ad-tech, digital publishing, and traditional media. With a comprehensive understanding of the modern media landscape, Brian has honed his skills in addressing the unique challenges that the industry faces, particularly in terms of growth and monetization strategies. His consultative approach to problem-solving has consistently resulted in tangible ROI and revenue growth for his clients and teams, making him a valuable asset in any business setting.
Throughout his career, Brian has held several pivotal roles that showcase his leadership capabilities and deep expertise in client services and account management. He currently serves as the Head of Client Services at Patch.com, where he leads a team dedicated to fostering relationships with clients and ensuring that their needs are met with excellence and innovation. Before this position, Brian was a Senior Account Manager at Oracle Data Cloud, focusing on publishers. His tenure at Oracle also included roles as an Account Manager, where he played a crucial role in guiding clients through the complexities of digital media and helping to optimize their strategies for success.
In earlier roles, Brian demonstrated his versatility and adaptability by working with various companies, including Moat and RebelMouse, where he managed accounts across different platforms. His keen insight into the media domain, paired with his proactive approach, has enabled him to excel in team environments and contribute to collaborative successes.
Education and Achievements
Brian's academic background laid a strong foundation for his career in the media industry. He is currently an MBA candidate at the University of Southern California, a prestigious institution known for its rigorous business programs and emphasis on innovation and leadership. This ongoing education enhances his strategic understanding of business operations and equips him with the necessary tools to tackle contemporary challenges in media.
Before pursuing his MBA, Brian earned a Bachelor of Arts in Political Science and Film Studies from Columbia University in the City of New York. His education at Columbia not only provided him with a robust understanding of political dynamics but also instilled a passion for storytelling and communications, key components of successful media endeavors. Additionally, Brian studied Political Science and Government at Georgetown University, further enriching his understanding of political structures and their influence on media narratives.
Brian's educational journey is indicative of his lifelong commitment to learning and professional development, a trait that serves him well in the rapidly evolving media landscape.
Notable Experience
Brian Barwick's work experience precedes him in terms of breadth and impact. Before establishing his current position at Patch.com, he was part of a dynamic team at Oracle Data Cloud, where he played a crucial role in shaping the strategies for publishers. His experience as an account manager across various companies showcases his ability to adapt to different corporate cultures and effectively communicate with a wide range of clients, from creative startups to established enterprises.
His background also includes invaluable experiences in the entertainment sector, having worked as a Talent Manager Assistant at LBI Entertainment and as a Talent Agent Assistant at William Morris Endeavor. These roles provided Brian with insights into the entertainment industry's intricacies and the importance of building strong relationships within the sector.
In the early stages of his career, Brian gained significant political experience through internships with Senator Dianne Feinstein at the United States Senate and the Democratic Senatorial Campaign Committee. He also served as a United States Senate Page, which fostered a deeper understanding of governmental processes and the significance of civic engagement. This political background complements his media expertise, giving him a unique perspective on how public affairs influence media narratives and audience engagement.
Achievements
Brian's career achievements reflect his dedication to excellence and ability to deliver results. His strategic involvement in account management has led to the successful growth of multiple client campaigns, showcasing his prowess in enhancing ROI through targeted media strategies. At Patch.com, he has spearheaded initiatives that drive client satisfaction and loyalty, underscoring the importance of strong communication and relationship management in his role.
While at Oracle Data Cloud, Brian's efforts as a Senior Account Manager were instrumental in developing innovative solutions for clients struggling with the common challenges of monetizing digital content. His consultative approach not only helped to alleviate client pain points but consistently led to significant revenue increases, enhancing the overall productivity and effectiveness of the organizations he worked with.
In addition to his account management success, Brian's foundation in political science and film studies continues to inform his approach to media communications. His ability to weave compelling narratives has proven effective in engaging audiences and driving meaningful conversations across platforms.
Brian Barwick's journey exemplifies a blend of rigorous academic training, extensive professional experience, and a track record of success in media. His leadership competencies, combined with his knowledge of the media landscape, position him as a prominent figure in the industry. As he continues his studies and professional growth, there is no doubt that Brian will continue to influence the field positively, developing innovative solutions that adapt to the evolving needs of clients and audiences alike.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.