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    Brett Shockley

    CEO and Co-Founder of Journey - No More Silly Questions! - Journey Solves for Security, Privacy and Customer Experience - Call Center - Financial Services - Healthcare - Insurance - Government

    Brett Shockley is the CEO and Co-Founder of Journey.AI, a software company that provides a trusted identity platform for secure and privacy-preserving customer interactions.124 Here are some key details about Brett Shockley:

    Professional Background

    • Currently serves as CEO and Chairman of Journey.AI, which he founded in 201613
    • Previously held senior executive roles at Avaya and Cisco Systems1
    • Former CEO, President and Co-Founder of Spanlink Communications1
    • Co-founded Calabrio, a workforce optimization software company, in 20071

    Expertise and Focus

    Brett Shockley has extensive experience in:

    • Cloud-based software solutions
    • Corporate strategy and business development
    • Research and development
    • Software innovation, particularly in customer communications and identity verification

    Board Positions

    • Lead Independent Director at eGain Corporation since 201713
    • Independent Director at Spok Holdings, Inc. since 202013

    Education

    • MBA in Marketing from the University of Minnesota's Carlson School of Management14
    • Bachelor's degree in Mechanical Engineering from the University of Minnesota's Institute of Technology14

    Achievements

    • Named Ernst & Young Entrepreneur of the Year in 20071
    • Received University of Minnesota Alumni Lifetime Achievement award in 20061
    • Holds patents in social networking and telecommunications1

    At Journey.AI, Brett is focused on developing innovative solutions for secure identity verification and privacy-preserving customer interactions, particularly for industries like financial services, healthcare, insurance, and utilities.4

    Highlights

    Aug 23 · talkingpointz.com
    TalkingHeadz with Brett Shockley, CEO Journey.AI | TalkingPointz
    TalkingHeadz with Brett Shockley, CEO Journey.AI | TalkingPointz

    Related Questions

    What are some of Brett Shockley's most notable achievements at Avaya and Cisco?
    How did Brett Shockley's experience at Spanlink Communications influence his career?
    What is the mission and vision of Journey.AI under Brett Shockley's leadership?
    How does Journey.AI's trusted identity platform differ from other contact center solutions?
    What awards and recognitions has Brett Shockley received throughout his career?
    Brett Shockley
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    Location

    Denver, Colorado, United States