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Brett Burns
Digital Marketing Strategist / Content Specialist / Growth Hacker
Brett Burns is currently a Senior Merchant Success Manager at Shopify Plus, where he focuses on helping enterprise-level clients maximize their eCommerce potential. He possesses a diverse background that includes roles as an eCommerce leader, agency owner, and growth hacker, showcasing his entrepreneurial spirit and expertise in customer success within the online retail space.34
In his role at Shopify Plus, Brett collaborates with merchants to optimize their use of Shopify's tools and features, particularly in automation and conversion rate optimization. He has been involved in discussions about leveraging Shopify Flow to enhance operational efficiency and improve customer experiences.25 His experience also includes contributions to podcasts and discussions related to eCommerce strategies, emphasizing the importance of data-driven decision-making and effective customer service automation.12
Brett's professional journey reflects a strong commitment to fostering growth for his clients, making him a valuable asset in the rapidly evolving eCommerce landscape.
